Our Terms & Conditions
1.0. This contract is made between Auckland Express Movers (“the Movers”) and ————————- (“the Customer”). All business undertaken by the movers, including the provision if any, advice, information or other services is undertaken upon and subject to these conditions.
2.0. Auckland Express Movers accepts goods for carriage only upon these terms and conditions:
2.6 Obtain at your own expense, all documents, permits, and licences necessary for the removal to be completed.
3.0 Other Liabilities & Limitations
b) Particularly note that damage caused by vehicles to lawns, driveways, footpaths, underground pipes, cables, sewerage and other underground installations is not covered. Should our staff be instructed by the property occupier, or any person acting on their behalf to drive, park or maneuver vehicles in or near an area where such damage is likely to occur, compliance with such instructions will not in any way involve the Company or its insurers in responsibility for any subsequent damage which may be sustained. Such responsibility will rest solely in the hands of the Owner.
4.0 Carriers Liability
g) In accordance with the Carriage of Goods Act, your claim will only be processed once complete payment of move has been received and acknowledged.
We require to pay in advance the minimum charge of 1.5 hours to confirm the moving slot/schedule.
In case, customer request to change the date for the move, customer should notify us within 48 hours prior to moving date otherwise, we considered it cancelled and initial payment is considered as cancellation fee which is non-refundable and non-transferable.
Changes for moving date and time is subject to availability.
Any sort or refunds if done will be strictly put into the same bank account where the funds came from